What is CMDBuild READY2USE
CMDBuild READY2USE manages hardware and software CIs (configuration items), client and infrastructural ones, and both physical and virtual ones, following the ITIL best practices.
It implements several workflows: Incident Management, Request Fulfilment, Change Management, Problem Management and Asset Management. For the support of Service Desk processes a Self Service Portal has been implemented which provides users with a simplified interface to interact with the technical staff.
CMDBuild READY2USE includes the sync connectors with external systems for automatic discovery and monitoring.
Why choosing CMDBuild READY2USE
CMDBuild READY2USE is the ERP of the Information Technology of your Department. It provides complete control of the IT infrastructure and integrates the Service Desk management.
Configurable and customizable
CMDBuild READY2USE has been designed to guarantee maximum flexibility, allowing you to get the optimal application for your needs.
Gradually implementable
With CMDBuild READY2USE you can gradually configure your Configuration Management System, reducing the organizational impact.
Enterprise architecture
CMDBuild READY2USE is an enterprise system, developed with Java, Ajax and SOA architecture on PostgreSQL database and based on the CMDBuild platform.
Open source
With CMDBuild READY2USE you reduce the costs of using and maintaining the software without compromising the quality and the continuous innovation.
Introduction to CMDBuild 4
The video recording of the Tecnoteca webinar which introduces some general information on the new CMDBuild 4.0 project.
Latest news
Newsletter September 2024
September Newsletter is available with the latest news and roadmap on the project CMDBuild , CMDBuild READY2USE and openMAINT You can subscribe here to receive next issues in your email ...CMDBuild 3.4.4
We are pleased to announce the release of CMDBuild version 3.4.4 . This new release includes new features, some improvements and bug fixes that will improve the overall user experience. Here is ...Newsletter May 2024
May Newsletter is available with the latest news and roadmap on the project CMDBuild , CMDBuild READY2USE and openMAINT You can subscribe here to receive next issues in your email ...MODULES CMDBuild READY2USE modules
The functional areas of CMDBuild READY2USE
Configuration Management
Inventory of computer CIs (configuration items) of client area, servers, networks and software applications, with reports and dependencies, document archive, reports and georeferences.
Service Desk and ITIL Processes
Point of contact between users and IT Service Management. Incident Management and User Requests with a simplified interface.
Asset Lifecycle
Management of the IT asset lifecycle. Order registration, goods acceptance and entry, assignment, transfer between users and between locations, scrapping.
Service Management
Catalogue of services structured in multilevel categories. Management of standard and non-standard work orders. SLA and KPI. Controls and notifications
Data Reconciliation
Data synchronization with external systems, via connectors. Personnel data, computers and software, virtual servers, network infrastructures.
GIS & BIM support
Georeference on the territory, on 2D floor plans and on 3D models produced with BIM tools.
VERTICAL SOLUTION OF CMDBUILD
CMDBuild READY2USE is based on the open source platform CMDBuild from which it inherits the basic functionalities and the configuration mechanisms
Asset Management
CMDBuild
CMDBuild is an open source web environment for the configuration of custom applications for the Asset Management.
With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization.
You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices.
Stay up to date on the CMDBuild project, subscribe to the periodic newsletter.
READY2USE Discover more on CMDBuild READY2USE
Ask for live demo
Get a personalized live demo (in English) from CMDBuild READY2USE experts
Case history
See how companies around the world use CMDBuild READY2USE
CMDBuild DAY
Biennial appointment dedicated to the users of CMDBuild and its vertical solutions, included CMDBuild READY2USE
Events
Events and webinars dedicated to CMDBuild READY2USE
Do you need support?
Tecnoteca provides commercial support for CMDBuild READY2USE software.
Rely on the expertise and the experience of the Maintainer.
The Maintainer: Tecnoteca
CMDBuild READY2USE has been developed by Tecnoteca.
The Tecnoteca research and development team holds the maximum expertise on architecture and product code, while the customer support team has experience and know-how for configuring and customizing CMDBuild READY2USE for your needs.
Contact Tecnoteca for your project with CMDBuild READY2USE to get the best result.
Subscription
The advantages of open source software with the guaranteed assistance of a commercial solution. With the Subscription you will get the certified appliance, assistance, upgrade, bug fix, Mobile APP, the Self-Service Portal and access to the support services.
Pay-Per-Use Support
Packages of support hours to be used for analysis, configuration of data model, workflows, reports, dashboards, connectors and any other configuration needs.
Training
Training to independently manage your CMDBuild READY2USE instance.